Complaint Resolution Policy
Complaint Resolution Policy
Students must submit written complaints to the school director within 3 days of event. The school director will notify the student, in writing, within 2 days of written complaint of the procedures that the student and administration will follow when resolving the student’s concerns.
Tuition Refund Policy
Ufait- University of Financial Accounting & Information Technology refund policy is based on attendance in courses / programs. The school may retain a portion of the monies paid for books, Study Material like Power Points, & Server Access. The director of the school must be notified in writing within five (5) business days of the date of withdrawal after enrollment. The school shall adhere to the following refund policy in the event of notification by the student of withdrawal from the school or termination by the school prior to completion of the course or program:
Time of Withdrawal
| Time of Withdrawal | |
|---|---|
| Within three business days of signing this contract | Full Refund minus cost of books |
| During the first week or before completion of 2 sessions | Full Refund minus cost of books |
| Weeks two and three or before completion of 5 Sessions | 50% Refund minus cost of books |
| After three weeks or before completion of 5 sessions | No Refund |
Students can opt to attend a subsequent session if paid in full upon prior approval.
The student agrees to maintain regular attendance and to abide by the rules and regulations of the school. The student understands that regular attendance is the obligation of the student and the school’s policy regarding absence and make‐up as stated in the school catalog will apply. Violation of school rules and regulations may subject the student to dismissal.
Ufait- University of Financial Accounting & Information Technology post training placement information is available at www.ufait.com
In the event of an unannounced school closure, students enrolled at the time of the closure must contact the Department of Labor and Workforce Development’s Training Evaluation Unit within ninety (90) calendar days of the closure. Failure to do so within the ninety (90) days may exclude the student from any available form of assistance. The contact number to call is (609) 292‐4287.
The student acknowledges receiving a copy of this agreement, the school catalog, and written confirmation of acceptance prior to signing this contract. The student, by signing this contract, acknowledges that he/she has read this contract and understands the terms and conditions and agrees to the conditions outlined in this contract. Signing of this contract by the school is written confirmation by the school that the above-named student has been approved to enter the above-named program(s). This agreement is not binding until three business days after signing by both parties. The student and the school shall retain a copy of this agreement.